Evaluering
Evaluación del Sistema de Mejora de la Calidad
The Quality Improvement System (SMC) is a project implemented by VIVA since 2009 in the cities of La Paz and El Alto, with the purpose of promoting quality improvement in organizations working with children and adolescents at risk. This tool interacts with organizations to achieve quality improvement in six areas: Technical assistance to staff, good governance, Child Protection, Financial Transparency, Planning and Project Design and Integral Development of Children. Each of these areas has been identified as key to ensuring a high impact on actions in favor of Children and Adolescents at Risk. The SMC works on two levels of quality improvement: the fundaments level and Quality level. These are achieved through the application of the so-called Improvement Cycle. Three objectives were considered in this evaluation. First to measure the level of achievement in the indicators of purpose and results defined in the project logical framework. Secondly to analyze the effectiveness and efficiency of strategies and/or processes that were implemented by the project. Finally to identify and analyze, which processes were generated for the intervention sustainability.